1. TERMS AND DEFINITIONS  
Third Party: the natural or legal person, government agency, service provider or any organisation other than the User, the Controller, or the persons authorised under the direct authority of the Controller to process the data. 
External Service Providers: service providers engaged by the Controller for the provision of goods and services. This includes payment service providers, website hosts, transport companies and email or newsletter services.  
User: any natural person who enters one or more personal details on the Website.   
Interactive Use: any use of the Website whereby you actively enter personal data on the Website, such as by filling in an electronic form.  
Non-Interactive Use: Any use that does not fall under Interactive Use.  
Privacy Act (officially known in Belgium as the "Algemene Verordening Gegevensbescherming"): the Act of 5 September 2018 regarding the protection of natural persons with respect to the processing of personal data and, by extension, the European General Data Protection Regulation No. 2016/679 of 27 April 2016 (also known as the "GDPR"). 
Controller: the entity responsible for the processing of personal data, as described in Art. 5.    
Website: the website on which the User has entered his or her personal data.   

2. APPLICABILITY   
Any visit to and use of the Website is subject to this Privacy Policy. By entering personal data on the Website, the User acknowledges awareness and acceptance of the Privacy Policy and its content. This Privacy Policy is subject to change without notice. For this reason, it is advisable to consult this Privacy Policy each time you visit.  

3. PROCESSED DATA  
Non-interactive use 
In the case of purely non-interactive use of this website, no personal data is processed within the meaning of the Privacy Act.  

Interactive use  
With interactive use, which includes creating a profile and placing an order for Products, the personal data entered by the User during the Registration procedure will be processed. Depending on the function used by the User on the Website, this personal data may include the following:  

• first name and surname;  

• contact details;  

• payment details;  

• …  

By engaging in interactive use of the Website, the User grants unambiguous consent to the processing of any personal data entered for the purposes for which the User has provided this personal data. In the event that this personal data will also be used for purposes other than those referred to above, Bizbike shall ensure that it always has valid grounds for this processing. 

Google Analytics / cookies 
Both non-interactive and interactive use of this Website involve Google Analytics, a web analysis service offered by Google Inc. More specifically, Google Analytics uses "cookies".   

Cookies generally record data relating to the surfing behaviour of visitors and users on the Website (pages visited, date and time of visit, search criteria used, etc.). The visitor's IP address is also registered. This data enables the website to recognise the visitor on subsequent visits and offer customised content, among other things.   

The visitor can, however, decline the use of cookies by changing the cookie settings in the browser's configuration menu. This may affect certain functionalities of the Website. In general, the visitor can also prevent Google from collecting and using his or her data (IP address and cookies) by downloading and installing the browser plug-in.   

4. PROCESSING PURPOSES  
The Controller processes the personal data received via this website and account for the following purposes:  

• communicating with the User;  

• managing the User's profile;  

• processing orders;  

• arranging after-sales service; 

• making the website easily accessible (using cookies);  

• communicating for direct marketing purposes (including mailings or messages via social media such as Facebook, Instagram, LinkedIn, etc.). 

5. DATA CONTROLLER  
The Website is owned and managed by BVBA BIZBIKE, with its head office at de Groenedreef (KRU) 9, 9770 Kruisem, Belgium, and registered with the Central Enterprise Databank under number 0556.787.819  

BVBA Bizbike can be contacted by phone on 056900655, by email at info@bizbike.be, or by standard or registered mail at the address given in the above paragraph.   

6. DATA RECIPIENTS   
The processed personal data may be communicated to the following recipients, depending on the processing purposes and the necessity for this:  

• the User and Controller themselves, as well as the Controller's business partners for commercial purposes such as mailings;   

• the hosting providers and application development service provider or web builder;  

• in case of purchase using online payment: to the financial institution and payment service provider used by the Controller;  

• any external Service Providers required for carrying out and completing the order  

• (e.g. payment service providers, courier, etc.).  

• The aforementioned recipients shall process the personal data received exclusively in accordance with this Privacy Policy. In addition, a processing agreement is concluded with each of them.  

7. DATA RETENTION  
The data will be kept for no longer than is necessary for processing, taking into account the aforementioned purposes and expected commitments of the Processor, including the legal obligations incumbent on it.  

8. DATA CONFIDENTIALITY  
The Processor shall take the necessary measures to protect the personal data against access or alteration by unauthorised persons, use or disclosure without the consent of the User, and destruction or accidental loss.   

Employees of the Processor who have access to personal data are obliged to respect its confidential nature.  

9. RIGHT OF ACCESS, CORRECTION, OBJECTION, DELETION, DATA PORTABILITY, WITHDRAWAL OF CONSENT AND SUBMISSION OF COMPLAINTS 
Users who can verify their identity always have the right to view their data, to correct inaccurate and/or incomplete data and to object, free of charge, to the use of this data for direct marketing, without having to provide any explanation. 

Users who can verify their identity can also request that the Processor remove all their personal data from the Processor's database, free of charge. The Processor shall make every effort to comply with this request as soon as possible.  

Any User who feels dissatisfied also has the right to file a complaint with the controlling authority, the Belgian Data Protection Authority (https://www.dataprotectionauthority.be/). 

10.  SOCIAL PLUG-INS 
1.1 Facebook 
On the Website, the Controller uses social plug-ins from social media network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States ("Facebook"). The plug-ins are identified by a Facebook logo. When the User visits the Website containing this type of plug-in, the User's browser establishes a direct connection to Facebook's servers. The plug-in content is transmitted by Facebook directly to the browser.  

By means of the integrated plug-in on the Website, Facebook receives the information that the User has requested on that page. If the User has a Facebook account and is logged in to it, Facebook can link the User's page visit, as well as the use of the plug-in on that page (e.g. clicking the "Like" button or the "Share to Facebook" button), to the Facebook profile. 

The purpose and scope of the data collection, the further processing and use of this data, together with the respective rights of the User and the settings to protect the User's privacy, are determined exclusively by Facebook. Facebook is also responsible for the processing of this data.  
 If the User does not want Facebook to collect data as described above, the User must log out of Facebook before visiting the Website.

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